A community association operates as a government, a community and business, making it a truly specialized type of organization. Assisting the Board of Directors in its decision making process are a variety of professionals (attorneys, accountants, engineers, insurance agents, etc.) who have had to have earned degrees and pass tests to be certified in their chosen profession.
A Board of Directors should expect no less from its property management company than to have credentialed managers who have invested time and money to further their professional knowledge in the management of Community Associations.
Effective Associations have professionals working with their Board of Directors who truly understand the nature of the environment in which Associations operate. A Board of Directors places its faith and trust in the management company to provide professional advice and guidance on an assortment of issues that each Board of Directors faces throughout the year.
To assist Boards of Directors in evaluating management personnel, the Community Associations Institute (CAI), the national trade-group organization for community associations has developed a credentialing program. The following credentials are awarded by CAI to management companies and managers in the condominium association management profession:
- AAMC – Accredited Association Management Company
- AMS – Accredited Management Specialist.
- CMCA – Certified Manager of Community Associations.
- PCAM – Professional Community Association Manager.
At EMI, we take the concept of credentialing and continuing education seriously. ALL of the managers at EMI hold the AMS or the CMCA designation (or in some cases, both) and/or the PCAM designation.
We value the trust that Boards of Directors place in our company and we feel it vital to stay abreast of developments in the ever-changing field of association management. Additionally, by credentialing our mangers have taken the necessary steps to set them apart from others in the field of association management.
Accredited Association Management Company (AAMC)
An Accredited Association Management Company has achieved a specialized level of commitment and expertise throughout its staff.
AAMCs are required to meet CAI's financial management and reporting standards. All companies that carry the AAMC accreditation must maintain fidelity, general liability and workers’ compensation insurance and comply with federal, state and local laws.
AAMCs commit to upholding the highest ethical standards. All AAMC staff members must abide by the strict rules of conduct outlined by Community Association Institute’s Professional Code of Ethics.
Evergreen Management, Inc. is the only Accredited Association Management Company in Northern New England.
Accredited Management Specialist (AMS)
A manager holding the Association Management Specialist (AMS) designation has achieved a specialized level of expertise in all aspects in the field of association management. To earn this designation from CAI, a manager must:
A. Have a minimum of two-years experience in financial, administrative, and facilities management for a community association.
B. Complete more than 16 hours of intensive instruction in law, communication, operations and asset protection by way of attending and passing one of the Community Association Institute’s (CAI) 200-level Professional Management Development Program courses.
C. Continue with his or her educational development.
D. Maintain the Certified Manager of Community Association (CMCA) certification from the National Board of Certification for Community Association Managers (NBC-CAM).
Certified Manager of Community Associations (CMCA)
- A manager holding the Certified Manager of Community Association (CMCA) designation has:
A. Successfully completed CAI’s Professional Management Development Program course entitled “The Essential Community Association Manager”.
B. Passed the national exam.
C. Complete additional coursework every two years to keep their certification.
Professional Community Association Manager (PCAM)
- Professional Community Association Manager (PCAM) Designation:
The highest designation awarded by the Community Associations Institute is the PCAM (Professional Community Association Manager) designation.
The PCAM designation was created by CAI in 1982 and is the highest professional designation available nationwide to managers who specialize in community associations. Less than 1% of all managers of community associations nationwide earn the PCAM designation.
Thomas E. Ducharme, President of Evergreen Management, Inc. is one of only two community managers holding the PCAM designation in New Hampshire.
To earn this designation from CAI, a manager must:
A. Have a minimum five (5) years of community association management experience.
B. Successfully completed CAI’s Professional Management Development Program course entitled “The Essential Community Association Manager”.
C. Successfully completed all six (6) of the series 200 level courses.
D. Complete additional coursework every two years to keep their certification.
E. Successfully complete the PCAM national case study (of which the passing ratio is only 40%).